1. User Information

Kosmo Parts - FZCO deals with the supply of auto parts, organises payment and transportation of goods. To fulfil these functions, we collect and process information about our customers, which is used in transport, customs and financial documents, as well as in reports.

We only collect information that you provide to us voluntarily, including data transmitted through our website, email or other means. This information may include: your company name, your full name and contact phone numbers of your CEO and manager in charge of our cooperation, email address, country and address of the company, tax identification number (for UAE customers), and addresses for delivery of goods.

To improve the usability and security of our website, we also collect the following data: your language of communication, the IP address from which you access our website, the type of browser you use, the time and details of orders you place, as well as information about payments you make and correspondence with our support team.

We use cookies to enhance your experience on our website.

We guarantee that your information will not be published on public profiles or networks and will not be shared with third parties, except where necessary to support the delivery process, customs clearance or financial reporting. Information may also be passed on at the request of regulatory authorities.

We take all possible measures to protect your data from loss, unauthorized use or alteration. All data associated with your account, except for your user ID, may be changed or deleted by you at any time. If your account is deleted, all data collected about you will be permanently removed from our system and you will not be able to continue as a customer without re-registering.

The company may transfer information about you in the event of a merger with or acquisition by another organisation. In such a case, we will notify you before your information is governed by another privacy policy.

2. Summary Information

We track statistics on visits to our website, including the countries from which visits originate, to better understand our users' interests and improve our service. The information collected is anonymised and does not identify any particular user.

3. Policy Overview

Kosmo Parts - FZCO reserves the right to update this policy at any time to comply with applicable regulatory requirements. All changes will be posted on this page and we will not send email notifications to users of such updates. By using the website, you agree to any future changes, so we recommend that you check the page periodically.

If in the future we use your personal data for purposes other than those for which it was collected, we will notify you by email or through your account. In that case, you will be able to opt out of the use of your data.

We use your data solely for the legitimate business activities of Kosmo Parts - FZCO. If you refuse to provide or use your data, your cooperation with us will be restricted or suspended.

4. Contact Us

If you notice a discrepancy between the content of the website and our privacy policy, please reach out to us at the following address:

Kosmo Parts - FZCO
54351 - 001, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: info@kosmo-parts.com